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When 5 cm or more of snow falls, we clear City-owned roads, sidewalks, trails, bus stops, bike lanes, and crossings to make them safe to use. For less than 5 cm of snow, roads, sidewalks, bus stops and trails are salted, but not plowed.
Track the progress of our snow plow and salting operations.
The City’s standard snow clearing service now includes driveway windrow clearing. After the snow plow passes, we clear the portion of snow at the end of your driveway so it stays accessible. Snow along the curb is not cleared.
Additionally, all sidewalks are now treated as part of our snow clearing service.
To ensure our crews can clear these areas:
Driveways and sidewalks blocked by parked cars, garbage and recycling bins, sports equipment or other obstacles will not be cleared.
On days with heavy snowfall, rules around street parking and temporary parking permits change. Read more about seasonal parking rules and fines to avoid getting plowed in, fined or towed.
Our crews follow a priority route system, which means some roads and sidewalks are cleared before others. If heavy snowfall resumes during clearing operations, crews will restart the entire process from the beginning.
Priority roads are main roads used by emergency vehicles, buses and most cars. They’re one of the first to be plowed and salted as they get the most pedestrian and vehicle traffic. Some residential streets are also considered priority roads.
Snow clearing starts when the snow starts, but the timeline for finishing each operation only begins once the snowfall ends.
These surfaces will be cleared to bare pavement.
Priority sidewalks are on major roads and bus routes and outside of hospitals, schools and long-term care homes. They’re the first to be plowed and salted as they get significant pedestrian traffic.
Snow clearing starts when the snow starts, but the timeline for finishing each operation only begins once the snowfall ends.
These surfaces are not cleared to bare pavement and may have some packed snow left on them.
Snow pushed aside near the sidewalk by snow plows will not be cleared.
Secondary roads and sidewalks, which include most residential properties, are plowed and salted after priority roads and sidewalks are cleared.
Snow clearing starts during the storm. This timeline tells you when each operation will be finished, counting from when snow stops falling.
These surfaces are not cleared to bare pavement and may have some packed snow left on them.
Snow pushed aside near the sidewalk by snow plows will not be cleared.
Peel Region clears snow on regional roads, including:
In support of Peel Region, the City helps to clear some Regional Roads, including Queensway, Cawthra and Winston Churchill south of Dundas.
For more information about snow removal on regional roads, visit peelregion.ca.
A windrow is the snow pile that gets pushed across the bottom of your driveway by snow plows.
For residential homes, the City clears a part of the windrow at the end of single, double and shared driveways. The City doesn’t clear windrows for condominiums, commercial properties and homes on private roads.
Residential driveway windrows are only cleared after roads are plowed.
Windrow clearing schedule only starts after we finish plowing your street for the final time.
Driveway openings will always be made at least 3 metres wide after windrow snow is pushed aside. These openings are not cleared down to bare pavement and are not treated with salt.
Don’t shovel snow onto the road when clearing it from your property. This violates the Highway Obstruction by-law and can create safety hazards for drivers and road users. It can also prevent proper drainage when the snow melts.
Instead consider:
If your street hasn’t been salted or plowed within these timelines, please contact 311 (905-615-4311 outside City limits).