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Emergency management

Most emergencies in Mississauga are handled by first responders like police, the fire service and paramedics.

However, for larger emergencies such as floods, extreme weather, train derailments, and pandemics the City’s Office of Emergency Management is responsible ensuring Mississauga and its residents are prepared and safe.

These types of emergencies threaten public safety, public health, the environment, critical infrastructure, property, and economic stability.

How the City prepares for an emergency

To make sure we’re prepared for these types of emergencies we use the City’s Disaster Management Plan.

This plan sets the out roles and responsibilities of City Council and employees when responding to an emergency or disaster.

The Disaster Management Plan is based around five key areas:

  1. Prevention – how we can stop an emergency or disaster from happening
  2. Mitigation – how we can reduce the impacts of a potential incident
  3. Preparedness – how we plan before an emergency or disaster to ensure the City and its residents are ready to respond
  4. Response – how we plan to protect people, property, services, environment and the economy immediately after an incident
  5. Recovery – how we restore Mississauga to a pre-disaster state

We review the Disaster Management Plan every year to reflect any changes in the community and host training, drills and exercises to ensure employees know what to do in case of an emergency.

The City is also required by the province to complete the following tasks as part of the Emergency Management and Civil Protection Act and Ontario Regulation 380/04:

  • Maintain and review its Hazard Identification and Risk Assessment (HIRA)
  • Create a list of critical infrastructure like buildings, bridges and roads
  • Educate residents to make sure they are prepared for an emergency

Contact us

To learn more about emergency management, training programs, and current emergency information in Mississauga, call 311 (905-615-4311 outside City limits).

For urgent issues on weekends and overnight Monday to Friday, call After Hours Dispatch on 905-615-3000.