Curbside pickup and returns

Drop boxes will be open at all locations (except Mississauga Valley Library) to return items.

Curbside pickup is available by appointment only at select locations. You can book an appointment for curbside once you receive a notification that your hold(s) are available.

The safety of our customers and employees is our top priority as we continue to offer services with advice from the Peel Medical Officer of Health.

How it works

Appointments can be booked online or through our virtual call centre at 905-615-3500. Appointment times are booked in 15 minutes slots.

Manage your holds

If you have existing library materials on hold, manage these items in your account:

• Cancel any holds you no longer want.
• Pause holds that you do not wish to currently borrow by selecting ‘suspend’. You will continue to move up the holds list and your items will be available at another time.

To learn how to manage your holds from home, view our online video tutorial. Call 905-615-3500 for assistance.

Step 1

Place holds online through our catalogue or call the virtual call centre at 905-615-3500.

Step 2

Select one of the curbside pickup locations listed below.

Step 3

Once you receive a notification that your hold(s) are available for pickup, you can book an appointment. View our online video tutorial on how to book an appointment.

Pick up your hold(s) on your scheduled curbside pickup date and time.

Schedule appointment

Step 4

When you arrive to your scheduled curbside pickup location, your holds will already be checked out for you and placed in a bag with the last four digits of your library card number. Simply pick up, go and start reading at home!

To ensure your safety:

• Maintain physical distancing of 2 metres (6 feet) at all times.
• Appointments are needed to use the library’s curbside pickup service.

For more information email support.library@mississauga.ca or call 905-615-3500.

Returns

Starting June 17 , drop boxes will be open at all locations (except Mississauga Valley Library) to return items. Materials can only be returned through the drop box and no appointments are needed to return items. Donations are not accepted at this time.

To ensure your safety:

• Returns will be isolated for 72 hours
• Items will stay on your account during isolation
• Items will be checked-in with your original return date

At this time, there are plans to phase in additional library locations when it is safe to do so. Additional library locations will include Churchill Meadows, Courtneypark, Erin Meadows, Frank McKechnie, Port Credit, Sheridan, South Common, and Woodlands. Continue to check back on our website and follow our social media for updates. For additional information email support.library@mississauga.ca.