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Information Technology budget

Information Technology’s services make up 3% of the City’s total budget. In 2019, the City increased Information Technology’s budget by 1.9 million dollars.

Download a copy of the previous Information Technology budget.

Mission

We are committed to providing our clients with innovative, reliable, responsive and secure solutions that align business, process and technology.

The services we provide

  • City services
  • Digital services and mobility
  • Enterprise business solutions
  • Infrastructure planning and operations
  • Service management
  • Strategy and innovation

Interesting facts about this service

  • IT provides new business solutions and technologies to meet the needs of the City, citizens and businesses.
  • 95 City facilities with free Wi-Fi available.
  • The City provides online services and information including 311 online service requests and items for purchase, with over 18.5 million digital visits and $21.2 million in online transactions in 2017.
  • “Wireless Mississauga” provides free public access to high speed Wi-Fi. In 2017, the total number of hours of free City Wi-Fi used by the public would translate into 455 years’ worth of service.
  • The City’s network is a state of the art fibre network. The “Public Sector Network” (PSN) is a fibre network co-owned by Peel, Mississauga, Brampton and Caledon with over 850 kilometres of high-speed fibre connecting 291 City sites and critical City infrastructure.
  • $1.54 million for eCity Hosting and Online Services.
  • Our mobile workforce has over 3,300 field-based workers and smart vehicles (e.g. buses, fire trucks, snow plows).
  • The IT Service Desk offers technology support for City staff 24 hours a day, seven days a week, 365 days a year.
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